Molly and Marva - a day in the life

A day in the life of Marva and Molly

Marva Mcintosh-Rose and Molly Tomkins are Healthcare Assistants at Charlton Lane Hospital in Cheltenham.  Charlton Lane provides specialist assessment, treatment and care for older people with functional mental health problems and people with dementia.

“We work different shifts, but a typical day shift would begin with us getting patients up, giving them their medication and breakfast. We also carry out observations, as well as weekly weigh-ins.

“We spend time with the patients, talking to them, taking them to hospital appointments and helping then with phone calls. We also take them on days out, to places like the garden centre, and mark events, such as Chinese New Year.

“The ward is for functional patients; they should be able to help themselves with tasks, such as getting dressed.

“It’s a challenging and interesting job; no two days are ever the same.

“Patients can be here for the long-term or just for a few months. We get to know them really well and can tell by sight when something isn’t right with them.

“It can be an emotionally draining job, particularly when people are very poorly. Shift work can also be tough. But it’s very rewarding when someone who has come in really unwell is able to go home well. They are often almost a different person when they leave. One lady’s husband said: ‘I didn’t think I’d ever get my wife back, but I have.”

Find out more about becoming a Healthcare Assistant on

Read more ‘A Day in the Life’ stories.